December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

FOLX powers LGBTQ+ telehealth support groups with $30M round

October 13, 2022

FOLX Health, a telehealth company catering to the LGBTQIA+ community, closed a fresh $30 million round of funding, which it will use to expand its new support groups feature. The company provides affirming and inclusive care through services such as hormone replacement therapy, PrEP prescriptions, general and sexual health services. FOLX also recently began offering […]

FOLX powers LGBTQ+ telehealth support groups with $30M round by Andrew Mendez originally published on TechCrunch

GoHenry, the fintech for under-18s, raises $55M after passing 2M users

October 13, 2022

Neobanks have made a name for themselves by successfully winning the business of newly minted adults, opening their first checking, savings and investment accounts and uninterested in doing business with clunky, expensive legacy banks. Now a new wave of startups and services has been getting a jump on that model with an even earlier target: […]

GoHenry, the fintech for under-18s, raises $55M after passing 2M users by Ingrid Lunden originally published on TechCrunch

How hydrogen and electricity can clean up heavy industry

October 12, 2022
This article is from The Spark, MIT Technology Review’s weekly climate newsletter. To receive it in your inbox every Wednesday, sign up here. Hello hello and welcome back to The Spark!  This edition of the newsletter is coming to you with impeccable fall vibes from Boston.  I’m in town for our first annual ClimateTech event, and…

Check out our partner roundtable topics and speakers at Disrupt

October 12, 2022

With less than a week to go, we’re absolutely stoked to see you all in San Francisco for TechCrunch Disrupt, live and in person! You’re no doubt planning your days and with more than 50 roundtable discussions on tap, we want to call your attention to the info-rich topics that our partners will present. But […]

Check out our partner roundtable topics and speakers at Disrupt by Lauren Simonds originally published on TechCrunch

Netflix signs up with UK TV ratings agency BARB to reveal streaming viewership numbers

October 12, 2022

After years of being tight-lipped on viewership numbers, Netflix teamed up with British TV ratings agency Broadcasters Audience Research Board or BARB, an organization in the UK that reports broadcast and streaming numbers. Starting in November, the organization will measure Netflix’s daily streaming numbers as well as report on its monthly reach and share of […]

Netflix signs up with UK TV ratings agency BARB to reveal streaming viewership numbers by Lauren Forristal originally published on TechCrunch

‘Pokémon Scarlet & Violet’ has a VTuber gym leader

October 12, 2022

I didn’t know we needed a VTuber Gym Leader in the Pokémon universe. Then, we met Iono. Last week, Pokémon released a 14-minute trailer about the upcoming “Pokémon Scarlet & Violet” games, which will mark the ninth generation of the iconic franchise’s main series installments. So this morning, when Pokémon unveiled another teaser for the […]

‘Pokémon Scarlet & Violet’ has a VTuber gym leader by Amanda Silberling originally published on TechCrunch