December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

BeReal tops 53M installs, but only 9% open the app daily, estimates claim

October 10, 2022

Gen Z social media app BeReal encourages its users to take a photo every day — a format designed to create a daily habit. But only a small number of the app’s users are currently doing so, new estimates from a third-party app intelligence firm indicate. According to research from Sensor Tower, BeReal is demonstrating […]

BeReal tops 53M installs, but only 9% open the app daily, estimates claim by Sarah Perez originally published on TechCrunch

Who’s going to save us from bad AI?

October 10, 2022
To receive The Algorithm in your inbox every Monday, sign up here. Welcome to the Algorithm!  About damn time. That was the response from AI policy and ethics wonks to news last week that the Office of Science and Technology Policy, the White House’s science and technology advisory agency, had unveiled an AI Bill of Rights. The…

Meilisearch lands $15M investment to grow its ‘search-as-a-service’ business

October 10, 2022

Meilisearch, the creator behind the open source search engine project of the same name, today closed a $15 million Series A round led by Felicis, with participation from CRV, LocalGlobe, ESOP, Mango Capital, Seedcamp and Vercel CEO Guillermo Rauch. CEO Quentin de Quelen tells TechCrunch that the new cash will help to expand Paris-based Meilisearch’s […]

Meilisearch lands $15M investment to grow its ‘search-as-a-service’ business by Kyle Wiggers originally published on TechCrunch

YouTube to broadly support the @username format with launch of YouTube handles

October 10, 2022

YouTube is making it easier for creators to direct viewers to their channels. The company today announced “handles,” a new way for creators to identify their channel with an @username format in order to interact with their viewers across YouTube Shorts, channel pages, in video descriptions, in comments, and more. These handles will be made […]

YouTube to broadly support the @username format with launch of YouTube handles by Sarah Perez originally published on TechCrunch

Hulu raises its subscription prices today

October 10, 2022

Today, October 10, Hulu raised its subscription prices. Announced in August, the Disney-owned streaming service, as well as ESPN+ and Disney+, are all getting price hikes. Hulu is increasing its ad-supported plan from $6.99 to $7.99 per month. Its ad-free plan now costs $14.99 per month instead of $12.99 per month. Subscribers with the Disney […]

Hulu raises its subscription prices today by Lauren Forristal originally published on TechCrunch

Worldwide PC shipments plummet in Q3 with only Apple reporting growth

October 10, 2022

PC shipments plunged across the world in the third quarter with overall sales falling 18%, according to numbers compiled by Canalys. The only company with positive year-over-year growth was Apple with a modest 1.7% increase, according to Canalys. All of the other major PC makers experienced business decline with most in double digit territory. IDC […]

Worldwide PC shipments plummet in Q3 with only Apple reporting growth by Ron Miller originally published on TechCrunch

Check out all the partner sessions on the TC+ stage at Disrupt

October 10, 2022

We’re literally days away from the first in-person TechCrunch Disrupt since 2019 — and we can’t wait to get this party started on October 18. Get ready for three days packed with top-notch speakers and opportunity. No pass? Act fast: Buy your pass before October 14 at 11:9 p.m. (PDT) and you’ll save $700. With so […]

Check out all the partner sessions on the TC+ stage at Disrupt by Lauren Simonds originally published on TechCrunch