December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

What happened when this entrepreneur put her startup on hold to help Ukraine, and told VCs to donate

October 7, 2022

When Russia invaded her home country of Ukraine, UK-based tech entrepreneur Irra Ariella Khi, cofounder of Zamna — set up a fundraising page to directly support people inside Ukraine. Khi’s father (aged 70) and godmother (aged 82) are both in Ukraine, as are her stepsister and her children. Khi then temporarily stepped back from her […]

What happened when this entrepreneur put her startup on hold to help Ukraine, and told VCs to donate by Mike Butcher originally published on TechCrunch

The Download: music-making AI, and Kasparov’s defeat

October 7, 2022
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Google’s new AI can hear a snippet of song—and then keep on playing A new AI system can create natural-sounding speech and music after being prompted with a few seconds of audio. AudioLM,…

Is a covid and flu “twindemic” on the horizon?

October 7, 2022
Hello, and welcome back to The Checkup! I’m back home in London after last week’s trip to the Swiss Alps to meet millionaires who want to live forever. Alas, I brought more than suspect supplements home with me—I’ve been out of action with a virus for the last few days. I can’t really blame my…

Google’s new AI can hear a snippet of song—and then keep on playing

October 7, 2022
A new AI system can create natural-sounding speech and music after being prompted with a few seconds of audio. AudioLM, developed by Google researchers, generates audio that fits the style of the prompt, including complex sounds like piano music, or people speaking, in a way that is almost indistinguishable from the original recording. The technique…

Why the Indian Techie Is a SaaS Prodigy

October 7, 2022
The real reason Indians excel in the SaaS space is because we are, in essence, problem-solvers who understand user perspectives well to foretell the scope of potential solutions, claim entrepreneurs