December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

The Startup Battlefield 200: Climate tech and health tech edition

October 6, 2022

We think you’ll be as amazed as we are by the collective creativity, ingenuity and technical prowess of the Startup Battlefield 200. Out of thousands of applications, only 200 early-stage startups made the final cut, and you’ll find all of them — and only them — exhibiting on the TechCrunch Disrupt show floor on October […]

The Startup Battlefield 200: Climate tech and health tech edition by Neesha A. Tambe originally published on TechCrunch

Twitter’s edit button will reach all US subscribers by end of today

October 6, 2022

Just a few days after Twitter said its new “Edit” button would launch to its paying subscribers in select markets, the company today announced the feature would begin to roll out to its U.S. audience through its Twitter Blue subscription. Previously, the edit button was being made available to Blue subscribers in Canada, Australia and […]

Twitter’s edit button will reach all US subscribers by end of today by Sarah Perez originally published on TechCrunch

Michigan is becoming the center of US battery manufacturing

October 6, 2022

Michigan, long the automotive manufacturing capital of the United States, is now getting pumped with investment both publicly and privately to build out a series of battery manufacturing plants that will power the wave of electric vehicles coming to market. The demand for domestically produced batteries has reached new peaks after the passage of the […]

Michigan is becoming the center of US battery manufacturing by Rebecca Bellan originally published on TechCrunch

TikTok adds new editing tools to adjust clips, sounds, images and text

October 6, 2022

TikTok is introducing new editing tools to give users more creative freedom with their content, the company announced on Thursday. The new tools allow users to easily adjust clips, sounds, images and text. The changes announced today are now available to users in the U.S. and most regions globally, TikTok says. With the new tools, […]

TikTok adds new editing tools to adjust clips, sounds, images and text by Aisha Malik originally published on TechCrunch

Phones and smart watches and more, oh my: Here is everything Google launched at its Fall 2022 event today

October 6, 2022

Google went all out today with a wall of launches of new hardware and tech. Here’s a collection of all the cool stuff Google launched, and you can watch the full event yourself if you have 90 minutes and a particularly deep curiosity streak for all things Google. Here is everything announced at the Made by […]

Phones and smart watches and more, oh my: Here is everything Google launched at its Fall 2022 event today by Haje Jan Kamps originally published on TechCrunch

Eoghan McCabe, the controversial Intercom co-founder who left the CEO role in 2020, is stepping back in

October 6, 2022

A notable changing of the guard is afoot at Intercom, the unicorn SaaS startup that powers the ubiquitous smiley customer service bots that sit on tens of thousands of company homepages: the company has reappointed co-founder, and current chairman, Eoghan McCabe as CEO. He’s replacing Karen Peacock, who is taking an advisory role for the […]

Eoghan McCabe, the controversial Intercom co-founder who left the CEO role in 2020, is stepping back in by Ingrid Lunden originally published on TechCrunch