Business applications powered by AI are revolutionizing customer experiences, accelerating the speed of business, and driving employee productivity. In fact, according to research firm Frost & Sullivan’s 2024 Global State of AI report, 89% of organizations believe AI and machine learning will help them grow revenue, boost operational efficiency, and improve customer experience. Take for…
A ransomware attack on third-party management software company Blue Yonder has caused Starbucks managers to rely on paper and pen to track employees’ hours.
Small business expert Jennifer Van Buskirk shares the best practices small business owners can use to attract new customers — and keep existing ones coming back for more.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The way we measure progress in AI is terrible Every time a new AI model is released, it’s typically touted as acing its performance against a series of benchmarks. OpenAI’s GPT-4o, for example,…
Generative AI models have become remarkably good at conversing with us, and creating images, videos, and music for us, but they’re not all that good at doing things for us. AI agents promise to change that. Think of them as AI models with a script and a purpose. They tend to come in one of…
Every time a new AI model is released, it’s typically touted as acing its performance against a series of benchmarks. OpenAI’s GPT-4o, for example, was launched in May with a compilation of results that showed its performance topping every other AI company’s latest model in several tests. The problem is that these benchmarks are poorly…