A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Cybersecurity is an industry whose fate relies solely on trust. These 3 trends show proof of how trust and marketing are starting to intertwine at an unprecedented rate.
The core principles that hold a family together can also help you grow and maintain your business effectively. Here’s what I’ve learned from my family business.
Not all businesses are meant to last. Some business ideas are just bad, and others were maybe once good but aren’t any longer. In such scenarios, entrepreneurs have much to gain from the proper and timely retirement of business entities. Here’s why and how you should do it before the end of the year.
No one feels happy or productive 100% of the time. Colder weather and shorter days can definitely cause us to be less than our best. If this sounds familiar, you’ll want to try these six things to get back on track.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. These AI Minecraft characters did weirdly human stuff all on their own Left to their own devices, an army of AI characters didn’t just survive — they thrived. They developed in-game jobs, shared…