How to Turn an Upset Customer Into Your Company’s Best Advocate
The secrets of turning upset customers into raving fans, courtesy of the scientifically proven principle called “the service recovery paradox.”
OpenAI acquires Promptfoo to secure its AI agents
This deal underscores how frontier labs are scrambling to prove their technology can be used safely in critical business operations.
Hello Alice, Global Entrepreneurship Network unveil $70M Equitable Access Fund
The Equitable Access Fund will be deployed over the next five years with aims to improve equitable access to credit and unlock up to $1 billion in credit for small business owners.
Hello Alice, Global Entrepreneurship Network unveil $70M Equitable Access Fund by Christine Hall originally published on TechCrunch
AI gains momentum in core financial services functions
With 2.5 billion payment cards used in more than 200 countries and territories across the globe, Mastercard faces a gigantic fraud risk. Credit card fraud accounted for more than $32 billion in losses—or about 6.6 cents per $100 in transactions—in 2021, with more than one-third occurring the U.S., according to a December 2022 Nilson Report…
The Download: introducing the Accessibility issue
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Introducing: the Accessibility issue When it comes to thinking about accessibility, so many of the dominant stories around technologies for disability, access, and mobility paint them as objects of empowerment or heroic, life-changing…
What Do Hip-Hop, Underwear and AI Have in Common? Watch This Episode of ‘Elevator Pitch’ to Find Out.
On this episode of “Entrepreneur Elevator Pitch,” things get up close and personal in the boardroom.
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all the hype around AI, I decided to conduct an experiment of my own with ChatGPT. Here’s what I learned.
‘Focus is just as important as passion,’ Avoiding Entrepreneurial Deficit Disorder in Franchising
Learn how to avoid Entreprenurial Deficit Disorder—jumping from idea to idea due to boredom or the incorrect application of the entrepreneur’s abilities — in your franchise
The Entrepreneur’s Guide to Crafting a Successful Future
Discover the real impact of having a vision for your business and life.
3 Buy-Rated Chemical Stocks to Watch
With the sustained demand for chemicals from end-use sectors and the adoption of emerging technologies, the chemical industry is well-placed to experience robust long-term growth. Given the industry tailwinds, it…
No SSN, no problem, says Maza, a fintech startup aimed at undocumented immigrants
There are many fintech companies offering digital banking services to a variety of demographics, but one segment of the population has been underserved more than others: the undocumented immigrant.
No SSN, no problem, says Maza, a fintech startup aimed at undocumented immigrants by Mary Ann Azevedo originally published on TechCrunch