A Popular Costco Section May Disappear in January
Books are reportedly moving to a seasonal-only aisle, and the move could affect sales for the entire publishing industry.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
UK retailers file a £1.1B collective action against Amazon over claims of data misuse
E-commerce behemoth Amazon recently reached a wide-ranging settlement with the UK competition watchdog over how it uses Marketplace sellers’ data, with commitments to more transparent and fair practices going forward. But Amazon is not out of hot water over these issues just yet. Today the British Independent Retailers Association, a retailer association with thousands of […]
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Rivian overhauled the R1S and R1T to entice new buyers ahead of cheaper R2 launch
Rivian has changed 600 parts on its R1S SUV and R1T pickup truck in a bid to drive down manufacturing costs, while improving performance of its flagship vehicles. The end goal, which will play out over the coming year, is an existential one. Rivian lost about $38,784 on every vehicle it delivered in the first […]
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Twitch DJs will now have to pay music labels to play songs in livestreams
Twitch has come up with a solution for the ongoing copyright issues that DJs encounter on the platform. The company announced Thursday a new program that enables DJs to stream millions of tracks in a new DJ Category, giving them more clarity on which songs are safe to use in their streams. The only catch […]
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Google partners with RapidSOS to enable 911 contact through RCS
Google said today it is partnering with RapidSOS, a platform for emergency first responders, to enable users to contact 911 through RCS (Rich Messaging Service).
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A social app for creatives, Cara grew from 40k to 650k users in a week because artists are fed up with Meta’s AI policies
Artists have finally had enough with Meta’s predatory AI policies, but Meta’s loss is Cara’s gain. An artist-run, anti-AI social platform, Cara has grown from 40,000 to 650,000 users within the last week, catapulting it to the top of the App Store charts. Instagram is a necessity for many artists, who use the platform to […]
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Knowledge Based 9-5 Jobs Will Slowly Become Obsolete. This Is How To Prepare.
Both businesses and independent workers should prepare for this changing worker environment.
How Leaders Can Create a Resilient Workforce and Support Employee Mental Health Challenges
Are you prepared to support the mental wellness of the incoming workforce?
Google looks to AI to help save the coral reefs
Google has developed a new AI tool to help marine biologists better understand coral reef ecosystems and their health, which can aid in conversation efforts. The tool, SurfPerch, created with Google Research and DeepMind, was trained on thousands of hours of audio reef recordings that allow scientists studying the reef to be able to “hear […]
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Tektonic AI raises $10M to build GenAI agents for automating business operations
Only a few years ago, one of the hottest topics in enterprise software was ‘robotic process automation’ (RPA). It doesn’t feel like those services, which tried to automate a lot of repetitive business processes, ever quite lived up to their promise. The rise of generative AI, however, may just be the missing key to building […]
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