This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Introducing: the Crime issue Technology has long made crime and its prosecution a game of cat and mouse. But those same new technologies that have allowed crime to outpace law have also reenergized…
Cloudflare CEO Matthew Prince is urging regulators to rein in Google’s AI practices, arguing the tech giant’s dominance in search gives it an unfair edge in the AI race.
Members of Breakthrough Energy’s policy team are back with a new organization, the Clean Economy Project, aimed at nudging lawmakers toward clean energy.
The tech giant says calls will now use AI-enhanced audio to reduce background noise and improve voice clarity, even when speaking to someone on a landline or older device.
The best leaders know customer service isn’t a department, it’s a culture. I saw one company prove it beyond question, and it reaffirmed everything I believe about real leadership.