December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

The demise of BaaS fintech Synapse could derail the funding prospects for other startups in the space

May 28, 2024

Welcome to TechCrunch Fintech! This week, we’re looking at the long-term implications of Synapse’s bankruptcy on the fintech sector, Majority’s impressive ARR milestone, and more!  To get a roundup of TechCrunch’s biggest and most important fintech stories delivered to your inbox every Tuesday at 7:00 a.m. PT, subscribe here.  The big story Last week, we […]

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OpenAI’s new safety committee is made up of all insiders

May 28, 2024

In light of criticism over its approach to AI safety, OpenAI has formed a new committee to oversee “critical” safety and security decisions related to the company’s projects and operations. But, in a move that’s sure to raise the ire of ethicists, OpenAI’s chosen to staff the committee with company insiders — including Sam Altman, […]

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Early bird gets the savings — 4 days left for Disrupt sale

May 28, 2024

Time is running out for tech enthusiasts and entrepreneurs to secure their early-bird tickets for TechCrunch Disrupt 2024! With only four days left until the May 31 deadline, now is the perfect time to purchase your tickets and save up to $800 before prices increase. This event will be held in San Francisco, drawing 10,000 […]

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10 Simple Ways to Create Referrals for Life

May 28, 2024
By incorporating these strategies into your networking efforts, you can cultivate a life-long referral process that contributes to sustainable business growth.

Skej’s AI meeting scheduling assistant works like adding an EA to your email

May 28, 2024

AI may not be up to the task of replacing Google Search just yet, but it can be useful in more specific contexts — including handling the drudgery that comes with performing everyday tasks, like scheduling meetings. That’s the premise behind the new startup, Skej, which offers an AI assistant you can loop into your […]

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Tumblr launches its semi-private Communities in open beta

May 28, 2024

Tumblr, the blogging site acquired twice, is launching its “Communities” feature in open beta, the Tumblr Labs division has announced. The feature offers a dedicated space for users to connect with others on different topics, outside of Tumblr’s main dashboard. The open beta comes six months after Communities launched in closed beta and represents a shift […]

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