December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Adani to battle Reliance, Walmart in India’s e-commerce, payments race, report says

May 28, 2024

India’s Adani Group is in discussions to venture into e-commerce and digital payments, according to a report, as the conglomerate seeks to diversify its portfolio and compete with Mukesh Ambani’s Reliance, Amazon and Walmart’s Flipkart and PhonePe. The energy-to-infrastructure giant Adani Group is considering applying for a license to operate on India’s Unified Payments Interface, […]

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Ledger starts shipping its high-end hardware crypto wallet

May 28, 2024

Ledger, a French startup mostly known for its secure crypto hardware wallets, has started shipping new wallets nearly 18 months after announcing the latest Ledger Stax devices. The updated wallet features an E-Ink display and has been designed in partnership with Tony Fadell, one of the main designers behind the iPod. E-Ink technology is generally […]

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EU’s ChatGPT taskforce offers first look at detangling the AI chatbot’s privacy compliance

May 27, 2024

A data protection taskforce that’s spent over a year considering how the European Union’s data protection rulebook applies to OpenAI’s viral chatbot, ChatGPT, reported preliminary conclusions Friday. The top-line takeaway is that the working group of privacy enforcers remains undecided on crux legal issues, such as the lawfulness and fairness of OpenAI’s processing. The issue […]

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LatAm startups: Apply to Startup Battlefield 200

May 27, 2024

Here’s a shoutout to LatAm early-stage startup founders! We want YOU to apply for the Startup Battlefield 200 at TechCrunch Disrupt 2024. But you’d better hurry — time is running out. The application window closes on June 10 at 11:59 p.m. PDT. LatAm — Join the Startup Battlefield 200 Startup Battlefield 200 (SB 200) is […]

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5 days left to get your early-bird Disrupt passes

May 27, 2024

The countdown to early-bird savings for TechCrunch Disrupt, taking place October 28–30 in San Francisco, continues. You have just five days left to save up to $800 on the price of admission. The window closes on Friday, May 31 at 11:59 p.m. PDT. Grab your tickets today. Find the best early-bird pass for you Why […]

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