The earth around Lake Naivasha, a shallow freshwater basin in south-central Kenya, does not seem to want to lie still. Ash from nearby Mount Longonot, which erupted as recently as the 1860s, remains in the ground. Obsidian caves and jagged stone towers preside over the steam that spurts out of fissures in the soil and…
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While users often tag companies and CEOs with online feedback and complaints, you know you’ve made it when the CEO not only replies to you, but also implements the change you’ve asked for.