‘Unexpected Funding’: Paychex’s Founder Donates $85 Million to 41 Nonprofits. Here’s Where the Money Is Going.
Paychex founder Tom Golisano has given half a billion dollars to philanthropic causes this year alone.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
How Small Businesses Can Leverage Dark Social to Drive Word-of-Mouth Marketing
Dark social accounts for 70% of social media shares and is crucial for small businesses. Here’s how you can tap into this hidden marketing opportunity.
How AI-Driven Knowledge Can Build a Smarter Culture in Your Organization
AI is changing the way we share knowledge and reducing gaps that hinder collaboration and productivity. Many questions have been raised about the impact full AI integration will have on team culture. For me, it represents empowerment and an opportunity to create a continuous learning environment.
Obsessing Over Your Product Can Hurt Your Business — Here’s What You Need to Focus on to Fuel Sustainable Growth
Forget about perfecting your product. Here’s how sales-led startups thrive in any market.
Avoid Costly Hiring Mistakes by Spotting These Employee Warning Signs
Hiring is an art, not a science — especially today, with computer-generated résumés, an extremely diverse candidate pool, and decreasing employee loyalty. Here are some tips for how to zero in on the right applicants, with equal parts caution and consideration.
Campbell’s Shareholders Approve Ditching ‘Soup’ From the Company Name. Here’s Why.
The name change is “subtle-yet-important,” says Campbell’s CEO.
Unlike Adobe, This Lifetime PDF Tool Only Charges You Once
Plus, you can use it on desktop and mobile devices.
Living Through the Collapse of the Soviet Union Inspired Him to Create a Global Teaching Platform That Empowers Students to Work Together
Brainly CEO Michal Borkowski shares the growth story of his global edtech platform.
Are You Thinking Like a Founder? 4 Principles Every Successful Team Should Follow
Starting a business isn’t just about launching products — it’s about building a driven team and a mindset that keeps you moving forward. Here are four principles to help founders and their teams grow and succeed, no matter the challenges.
A California Teen Skipped Through High School, College, and Law School in 4 Years. She Just Passed the Bar at Age 17: ‘I Wouldn’t Trade It For Anything’
Sophia Park passed one of the most difficult bar exams in the country.