Are You a Visionary Leader? Here’s How to Tell (and What You Can Do to Become One)
What the world needs now is leaders who think differently. How do you stack up?
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
I Produce Many Large In-Person Events — Using a Very Small Budget. Here’s How I Do It.
In-person events can be a great way for small businesses to grow their brands, make money and build and strengthen relationships.
VC fund performance is down sharply — but it may have already hit its lowest point
Venture capital has been hit hard by souring macroeconomic conditions over the past few years and it’s not yet clear how the market downturn affected VC fund performance. But recent data from the San Francisco Employees’ Retirement System (SFERS) give us something to chew on. SFERS’s venture portfolio recorded a -.9% internal rate of return […]
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Future-Proofing Your Business — 5 Strategies for Sustainable Growth in Times of Change
Key strategies for marketing and advertising agency leaders to navigate the rapid pace of technological and market changes, ensuring survival and growth.
Planet Fitness Is Increasing Membership Prices for the First Time in Nearly 30 Years
The gym chain’s classic membership has traditionally been $10 since 1998.
Apple Issues Apology for iPad Pro ‘Crush!’ Ad and Pulls It from TV — Here’s Why
The ad drew criticism from Hollywood creatives, including actor Hugh Grant.
Protect Your Business with This $50 Cyber Security Bundle
Featuring nearly 130 hours of content, this e-learning bundle can help you learn valuable IT concepts.
Firing a Long-Term Employee is Hard — But It’s Necessary. Here’s Why.
If you have an employee who has been with you for years, they are often “rock star” performers. But, there are times when your long-termers can become bad performers over time.
Threat actor says he scraped 49M Dell customer addresses before the company found out
The person who claims to have 49 million Dell customer records told TechCrunch that he brute-forced an online company portal and scraped customer data, including physical addresses, directly from Dell’s servers. TechCrunch verified that some of the scraped data matches the personal information of Dell customers. On Thursday, Dell sent an email to customers saying […]
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Bluesky now lets you personalize its main Discover feed using new controls
The social network has announced an updated version of its app that lets you offer feedback about its algorithmic feed so you can better customize it.
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