December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Xona Space Systems closes $19M Series A to build out ultra-accurate GPS alternative

May 8, 2024

For decades, the Global Positioning System (GPS) has maintained a de facto monopoly on positioning, navigation and timing, because it’s cheap and already integrated into billions of devices around the world. But Xona Space Systems thinks a more accurate system will be necessary to scale autonomous vehicles (AVs), advanced robotics and other technologies for the […]

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China has a flourishing market for deepfakes that clone the dead

May 8, 2024
This story first appeared in China Report, MIT Technology Review’s newsletter about technology in China. Sign up to receive it in your inbox every Tuesday. If you could talk again to someone you love who has passed away, would you? For a long time, this has been a hypothetical question. No longer.  Deepfake technologies have evolved to…

FTX crypto fraud victims to get their money back — plus interest

May 8, 2024

Bankruptcy lawyers representing customers impacted by the dramatic crash of cryptocurrency exchange FTX 17 months ago, say that the vast majority of victims will receive their money back — plus interest. The news comes six months after FTX co-founder and former CEO Sam Bankman-Fried (SBF) was found guilty on seven counts related to fraud, conspiracy, […]

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Google Wallet is now available in India

May 8, 2024

Google Wallet has debuted in India as the company’s digital wallet for non-payment use cases — two years after it was launched in the U.S.

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NBA champion Kyle Kuzma looks to bring his team mentality to Scrum Ventures

May 7, 2024

Kyle Kuzma is a lot of things. He’s a forward for the Washington Wizards NBA team and a 2020 NBA champion. He’s also a style icon — depending on who you ask — and an angel investor. Now he’s an adviser at a venture fund too. “I’m part of a new generation of the NBA,” […]

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