Apple: pay attention to emerging markets, not falling China sales

December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

May 2, 2024

Apple’s chief financial officer Luca Maestri challenged investor worries over an 8% drop in China revenue, by noting that sales in other emerging markets are growing. “When we start looking at places like India, like Saudi, like Mexico, Turkey, Brazil…and Indonesia, the numbers are getting large, and we’re very happy because these are markets where […]

Apple iPad event: What to expect

May 2, 2024

So far, the biggest surprise about May 7’s “Let Loose” event is that it’s happening at all. We’re just over a month out from Apple’s annual Worldwide Developer Conference, and yet the company determined there was enough news to warrant a stand-alone event. iPads (including the iPad Pro and iPad Air) will be the focus, […]

Southwest Was Ranked the Worst U.S. Airline of 2024, According to a New Report — Here Are the Airlines That Took the Top Spots

May 2, 2024

WalletHub recently ranked the best domestic airlines in the U.S. for 2024.

Airbnb’s New ‘Icons’ Cost Less Than $100 Per Night, Including the House from ‘Up’ and Prince’s ‘Purple Rain’

May 2, 2024

Sorry hosts, here’s a look at some of the new competition.

Microsoft bans U.S. police departments from using enterprise AI tool for facial recognition

May 2, 2024

Microsoft has changed its policy to ban U.S. police departments from using generative AI for facial recognition through the Azure OpenAI Service, the company’s fully managed, enterprise-focused wrapper around OpenAI technologies. Language added Wednesday to the terms of service for Azure OpenAI Service prohibits integrations with Azure OpenAI Service from being used “by or for” […]

Apple earnings see 10% iPhones sales drop

May 2, 2024

Apple on Thursday reported a 10% drop in iPhone sales for the second fiscal quarter, dropping from $51.3 billion to $45.9 billion, year-over-year. The slowdown was fueled, in part, by an 8% drop in China. Apple’s slow adoption of AI versus competitors like Google and Microsoft likely played a role in consumers’ decision to hold […]

Airbnb Just Rolled Out Major Changes for Hosts and Guests, Plus New Tools for Groups Travelers: ‘It’s Going to Be a Big Win’

May 2, 2024

Airbnb estimates that nearly 80% of all bookings are group travelers.

He Started a Luxury Side Hustle at Age 13 — Now the Business Earns More Than $10 Million a Year: ‘People Want to Help You When You’re Young’

May 2, 2024

Michael Morgan, now the owner of Iconic Watch Company, always had a passion for “old things” — and he turned it into a lucrative venture.

Hubble Network makes Bluetooth connection with a satellite for the first time

May 2, 2024

Hubble Network has become the first company in history to establish a Bluetooth connection directly to a satellite — a critical technology validation for the company, potentially opening the door to connecting millions more devices anywhere in the world. The Seattle-based startup launched its first two satellites to orbit on SpaceX’s Transporter-10 ride-share mission in […]

Alliance DAO is attracting more Asia founders amid US crypto crackdown

May 2, 2024

The graduates of Alliance DAO are often useful indicators of investor appetite and user adaption trends within the crypto space. The latest batch of the stage-agnostic crypto accelerator, unveiled today, comes at a moment of great excitement for the recovering market. Just two months ago, Bitcoin hit its all-time high; though the value of the […]

Pairing live support with accurate AI outputs