Spotify quietly moves lyrics behind a paywall
Following various reports citing frustrated posts from users on Reddit, Spotify is quietly confirming the change.
© 2024 TechCrunch. All rights reserved. For personal use only.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
How This One Customer Service Hack Can Transform Your Business
Instead of examining all the options and offerings to add, consider what you should remove, redesign, and eliminate.
Google expands passkey support to its Advanced Protection Program ahead of the US presidential election
Ahead of the U.S. presidential election, Google is bringing passkey support to its Advanced Protection Program (APP), which is used by people who are at high risk of targeted attacks, such as campaign workers, candidates, journalists, human rights workers, and more. APP traditionally required the use of hardware security keys, but soon users can enroll […]
© 2024 TechCrunch. All rights reserved. For personal use only.
TikTok expands its premium ad slots despite potential U.S. ban
TikTok is adding new ad products that will allow marketers to better control what sort of content their ads appear against.
© 2024 TechCrunch. All rights reserved. For personal use only.
Apple adds more carve-outs to its EU core tech fee after criticism from devs
Apple is tweaking how it applies a new fee that can apply to iOS developers in the European Union as it continues to configure its approach to the bloc’s Digital Markets Act (DMA): Developers of free apps will be able to avoid the fee entirely under changes it announced Thursday, which apply from today, while […]
© 2024 TechCrunch. All rights reserved. For personal use only.
Online course platform Kajabi allows creators to build their own branded apps
Kajabi, the video and web hosting platform for content creators to sell online courses, announced Thursday the official launch of its no-code branded mobile app offering, letting users host their own customized native app through the App Store and Google Play. Kajabi already has a mobile app for hosting online courses, however, this new product […]
© 2024 TechCrunch. All rights reserved. For personal use only.
AI Marketing Is Flooding Social Media. Here’s How to Make Sure You Don’t Get Lost in the Robotic Noise.
Content overload from AI is the new normal. Marketing guru Mari Smithen shares strategies for navigating the AI revolution and getting your messaging across.
After Decades of Hard Work, This Couple Is Living the Entrepreneurial Dream. Here’s How They Achieved Generational Wealth.
Nadine and James Middleton’s journey shows what can happen when hard-working people are matched with the right franchise.
This ‘Cutting-Edge’ Strategy Used By Meta and Google Is Helping Leaders Keep Young Employees Motivated
Archer Chiang, founder and CEO of Giftpack, breaks down the method that can improve results and retention.
He Began Selling Insurance to the Hispanic Community in the 1970s. Now His Family Owns a National Franchise With a Smart Strategy.
“The evolution of the immigrant community has changed everything.”