December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

A bill strengthening NCMEC’s CyberTipline heads to the president’s desk

April 30, 2024

A bipartisan bill designed to protect children from online sexual exploitation is headed to President Biden’s desk. Proposed by Senators Jon Ossoff (D-GA) and Marsha Blackburn (R-SC), the bill aims to strengthen the National Center for Missing and Exploited Children’s (NCMEC) CyberTipline. When an online service provider detects child sexual abuse material (CSAM), the platform […]

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Ring the alarm bells, the iPhone alarm isn’t working

April 30, 2024

After many users complained about their alarms ringing silently on iPhones, Apple said that it is aware of the issue and is working on a fix. Wall Street Journal reporter Joanna Stern and NBC correspondent Emilie Ikeda said that Apple confirmed that it is working on an issue of some users’ alarms not playing a […]

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5 Ways to Jump-Start Your Creativity — Even When It’s Running Low

April 30, 2024
Creativity is a prerequisite for almost any job today, though it comes in many forms. Whatever form you use in your job role, you’re sure to find yourself feeling uninspired and unmotivated at times. Here’s what one creative content developer does to reignite her flame when it goes out.

Samsung’s operating profit soars 930% as AI tailwinds drive demand for memory chips

April 30, 2024

Samsung Electronics said on Tuesday that its operating profit surged more than 930% in the first quarter of 2024, driven by soaring demand for its servers, memory chips and storage used in AI applications. The company, which struggled in 2023 as the macroeconomic slowdown hurt demand for its products, said its memory chip business returned to […]

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TechCrunch Minute: OpenAI’s media deal rush continues with FT deal

April 30, 2024

OpenAI has landed a new content deal with the FT. But instead of being a merely simple deal in which OpenAI gets words, and FT gets money, the two are teaming up a bit more deeply. Look to see FT.com links in ChaptGPT in the future. But the FT-OpenAI tie-up tells us a bit more […]

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Productive solar technologies draw investors as global off-grid solar sector funding slumps

April 30, 2024

Productive Use of Renewable Energy (PURE) technologies, especially those in the solar irrigation and cold chain segment, saw increased investor interest last year, despite a 43% funding slump recorded in the global off-grid solar sector. The global association for the off-grid solar energy industry, GOGLA, says PURE technologies raised $65 million in 2023, double the […]

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Sam’s Club’s AI-powered exit tech reaches 20% of stores

April 30, 2024

Sam’s Club customers who pay either at a register or through the Scan & Go mobile app can now walk out of the store without having their purchases double-checked.

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