This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. I checked out one of the biggest anti-AI protests ever Pull the plug! Pull the plug! Stop the slop! Stop the slop! For a few hours this Saturday, February 28, I watched as…
Business ethics must go beyond compliance by adopting consistent global standards, embedding values into leadership and daily actions and treating integrity as a strategic advantage that builds lasting trust across markets.
From senior care to plumbing to schools, localized video storytelling shortens the ramp-up time to revenue and gives franchisees confidence from day one.
Automation has become a defining force in the customer experience. Between the chatbots that answer our questions and the recommendation systems that shape our choices, AI-driven tools are now embedded in nearly every interaction. But the latest wave of so-called “agentic AI”—systems that can plan, act, and adapt toward a defined goal—promises to push automation…