Starting or Growing a Business? Here’s How to Know When You Should Hire Your First Employee.
When enlisting help, follow these steps to make the best decision for your company.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Your Comprehensive Guide to Becoming an SEO Expert – and Making Money While Doing It
Whether you’re looking to earn more money or grow your digital presence, becoming an SEO expert could be a major windfall.
Southwest Airlines CEO Says the Company May Start Assigning Seats
The airline reported its Q1 2024 earnings on Thursday.
Boeing’s Starliner set to fly astronauts for the first time on May 6
This will mark Starliner’s second flight to the ISS: The first, an uncrewed mission called Orbital Flight Test-2, took place in May 2022.
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These ‘Expressive Avatar’ Deepfakes From a Billion-Dollar AI Startup Look Scary Real — Here’s Who’s Already Using the Technology
Is that a real person or an AI clone? New technology makes it nearly impossible to tell.
Snap says total watch time on its TikTok competitor increased more than 125%
As part of its Q1 2024 earning release, Snap revealed that total watch time on its TikTok competitor, Spotlight, increased more than 125% year-over-year. Snapchat launched the TikTok-like feed in late 2020 as a way to compete with the rising popularity of TikTok. The company is touting the success of its short-from video feed a […]
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It’s a sunny day for Google Cloud
Google Cloud, Google’s cloud computing division, had a blockbuster fiscal quarter, blowing past analysts’ expectations and sending Google parent company Alphabet’s stock soaring 13%+ in after-hours trading. Google Cloud revenue jumped 28% to $9.57 billion in Q1 2024, bolstered by the demand for generative AI tools that rely on cloud infrastructure, services and apps. That […]
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Why Meta is looking to the fediverse as the future for social media
Meta’s move into the open social web, also known as the fediverse, is puzzling. Does the Facebook owner see open protocols as the future? Will it embrace the fediverse only to shut it down, shifting people back to its proprietary platforms and decimating startups building in the space? Will it bring its advertising empire to […]
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Viral Chick-fil-A Employee Quits After Reportedly Being Told to Stop Posting Reviews of the Food and Drinks
Mimi Webb has over 3.8 million likes across her videos.
Health insurance giant Kaiser notifies millions of a data breach
Kaiser, one of the largest healthcare organizations in the United States, said it was notifying 13.4 million members of a data breach earlier in April.
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