How to Align Business and Customer Interests for Long-Term Success
If you have to chase customers, they may be the wrong customers for your business.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
How to Own Your Place at the Table as a Minority Leader
Mindset and confidence forged by success are more powerful than any list of stereotypes.
Meta opens Quest OS to third-party headset makers, taps Lenovo and Xbox as partners
Meta Horizon OS, the mixed reality operating system that powers Meta Quest headsets can now be used by third-party device makers, the company announced on Monday. The strategic move comes at a time when the VR/AR headset wars between Meta, Apple and Sony continue to heat up. Three major players in the VR space—Asus, Lenovo […]
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Save on Business Travel with This Elite Subscription Discounted to $80 for Life
OneAir uses AI to scan the web in real time and deliver users the best fares before competitors.
Express Files for Chapter 11 Bankruptcy Protection, Plans to Close Over 100 Stores
The company will begin shuttering stores on Tuesday, April 23.
Most People Have No Business Starting a Business. Here’s What to Consider Before You Become an Entrepreneur
You need to find the right business opportunity at the right time and take the right steps to beat the odds.
Rippling’s Parker Conrad on the company’s new round, new SF lease, and also, its newest critic
Last week, TechCrunch broke the news that the workforce management software outfit Rippling was on the cusp of closing a new, $200 million round of funding at a hefty $13.4 billion valuation led by Coatue. We also reported that the round featured a separate, $670 million secondary component meant to give some of the company’s […]
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TechCrunch Minute: Tesla’s Cybertruck recall, layoffs set the stage for its Q1 earnings
Tesla is not having a good start to the week. In its defense, it didn’t have a very good end to last week, either. Today the news is that recent price cuts have irked Tesla investors, who sent its shares off around 4% in early trading today. Those losses have extended Tesla’s total share-price declines […]
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General Galactic emerges from stealth to make methane from carbon dioxide
The stealthy new startup hopes a fully integrated approach, from direct air capture to electrolysis and methane generation, will let it drive prices down for so-called e-fuels.
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Clarity Pediatrics raises $10M for treating ADHD and other chronic childhood conditions
Raising young kids who have been diagnosed with, or are suspected of having, ADHD can be challenging. Some children with this condition may have difficulties completing school work or grow easily frustrated and throw tantrums. Parents who try to turn to professionals for help are often shocked to learn that due to a nationwide shortage […]
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