December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Fintech startup Ramp sees 32% bump in valuation, Mercury expands into consumer banking

April 21, 2024

Welcome to TechCrunch Fintech! This week, we’re looking at Ramp’s big raise and valuation jump, Mercury’s move into personal banking, Klarna’s new credit card, global funding rounds and more! To get a roundup of TechCrunch’s biggest and most important fintech stories delivered to your inbox every Sunday at 7:00 a.m. PT, subscribe here.  The big story Ramp, […]

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This camera trades pictures for AI poetry

April 20, 2024

The Poetry Camera takes the concept of photography to new heights by generating poetry based on the visuals it encounters.

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Boston Dynamics unveils a new robot, controversy over MKBHD, and layoffs at Tesla

April 20, 2024

Welcome, folks, to Week in Review (WiR), TechCrunch’s weekly news recap. The weather’s getting hotter — but not quite as hot as the generative AI space, which saw a slew of new models released this week, including Meta’s Llama 3. In other AI news, Hyundai-owned robotics company Boston Dynamics unveiled an electric-powered humanoid follow-up to […]

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U.S. House passes revised bill to ban TikTok or force sale

April 20, 2024

The U.S. House of Representatives passed a bill this afternoon that would require TikTok-owner ByteDance to sell the popular social media app or see it banned in the United States. Efforts to ban TikTok go back to the Trump Administration, but the issue has been revived in recent months. The House  alreadypassed a similar bill […]

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Why vector databases are having a moment as the AI hype cycle peaks

April 20, 2024

Vector databases are all the rage, judging by the number of startups entering the space and the investors ponying up for a piece of the pie. The proliferation of large language models (LLMs) and the generative AI (GenAI) movement have created fertile ground for vector database technologies to flourish. While traditional relational databases such as […]

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Notable Capital’s Hans Tung on the state of VC and the upside to down rounds

April 20, 2024

To some investors, “down round” is a dirty phrase, but not to Notable Capital’s Hans Tung. Hans is a managing partner at Notable Capital, formerly GGV Capital, a venture firm focusing on investments in the U.S., Latin America, Israel, and Europe. Hans, whose portfolio includes the likes of Airbnb, StockX and Slack, sat down with […]

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