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Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
United Airlines Is Offering Taylor Swift Fans a 13% Discount on Select Flights — Here’s How to Cash In
13 is famously Swift’s favorite (and lucky) number.
Microsoft’s New AI Can Make Photographs Sing and Talk — and It Already Has the Mona Lisa Lip-Syncing
The VASA-1 AI model was not trained on the Mona Lisa but could animate it anyway.
James Clear Explains Why the ‘Two Minute Rule’ Is the Key to Long-Term Habit Building
The hardest step is usually the first one, he says. So make it short.
Too many models
How many AI models is too many? It depends on how you look at it… but 10 a week is probably a bit much. That’s how many we had in the last few days, or close to it, and it’s increasingly hard to say whether and how these models compare to one another — if […]
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Harvard’s startup whisperer, Peter Gladstone, reveals secrets to validating consumer demand at TechCrunch Early Stage
Validating consumer demand is a crucial step for any startup, and TechCrunch Early Stage is offering a golden opportunity to learn how to do it right. Peter Gladstone, senior adviser for startups at Harvard Innovation Labs, is set to lead an engaging roundtable titled “Validating Consumer Demand: How to Make the Most of Your Expertise.” […]
© 2024 TechCrunch. All rights reserved. For personal use only.
Post News, the a16z-funded Twitter alternative, is shutting down
Post News, a microblogging site that emerged in the days after Elon Musk’s Twitter acquisition, is shutting down just a year and a half after launching in beta. Founder Noam Bardin, previously CEO of Waze, broke the news in a post on Friday. “At the end of the day, our service is not growing fast […]
© 2024 TechCrunch. All rights reserved. For personal use only.
Startups Weekly: Is the wind going out of the AI sails?
Welcome to Startups Weekly — your weekly recap of everything you can’t miss from the world of startups. Sign up here to get it in your inbox every Friday. After years of booming growth, the AI industry is now experiencing a significant slowdown in investment, as detailed in a recent report from Stanford’s Institute for […]
© 2024 TechCrunch. All rights reserved. For personal use only.
MarketForce winds down its B2B e-commerce arm
Kenyan B2B e-commerce company MarketForce is winding down its B2B e-commerce business that served informal merchants (mom-and-pop stores) after a turbulent two-year period that saw it scale down operations severely. The shutdown of the B2B e-commerce arm dubbed RejaReja comes months after MarketForce withdrew the service from all its markets, including Nigeria and Kenya, save […]
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AI Will Radically Transform the Workplace — Here’s How HR Teams Can Prepare for It
HR intrapreneurs are emerging as key drivers of AI reskilling, thoughtful organizational restructuring and ethical integration, shaping an inclusive future where technology enhances both efficiency and employee development.