December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

TechCrunch Minute: Meta’s new Llama 3 models give open-source AI a boost

April 19, 2024

New AI models from Meta are making waves in technology circles. The two new models, part of the Facebook parent company’s Llama line of artificial intelligence tools, are both open-source, helping them stand apart from competing offerings from OpenAI and other well-known names. Meta’s new Llama models have differently sized underlying datasets, with the Llama […]

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3 Retail Bargains Buys Under $10

April 19, 2024
With robust consumer spending fueled by a strong labor market, rapid growth of e-commerce, and the adoption of cutting-edge technologies, the retail sector is poised for continued resilience and growth….

Tesla’s newsy week, and is fintech having a moment?

April 19, 2024

It’s been more than a minute since Tesla went public, but the EV company was inescapable on TechCrunch this week. From layoffs to pricing changes and more, it was a week dyed deeply in Tesla colors so we had to chat through the latest. But that was just one element of what we got into […]

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Webflow acquires Intellimize to add AI-powered webpage personalization

April 19, 2024

Webflow, a web design and hosting platform that’s raised over $330 million at a $4 billion valuation, is expanding into a new sector: marketing optimization. Today, Webflow announced that it acquired Intellimize, a startup leveraging AI to personalize websites for unique visitors. The terms of the deal weren’t disclosed. But a source familiar with the […]

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The Download: Neuralink’s biggest rivals, and the case for phasing out the term “user”

April 19, 2024
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Beyond Neuralink: Meet the other companies developing brain-computer interfaces In the world of brain-computer interfaces, it can seem as if one company sucks up all the oxygen in the room. Last month, Neuralink…