December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

ChatGPT is a squeeze away with Nothing’s upgraded earbuds

April 18, 2024

Nothing today announced a pair of refreshes to its earbud line. The naming conventions are a touch convoluted here, but the Nothing Ear is an update to the Nothing Ear (2), while the Nothing Ear (a) is more of a spiritual successor to the Nothing Ear Stick. The most notable bit of today’s news, however, […]

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Google fires 28 employees after sit-in protest over controversial Project Nimbus contract with Israel

April 18, 2024

Google has terminated the employment of 28 employees following a prolonged sit-in protest at the company’s Sunnyvale and New York offices. The protests were in response to Project Nimbus, a $1.2 billion cloud computing contract inked by Google and Amazon with the Israeli government and its military three years ago. The controversial project, which also […]

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How to build a thermal battery

April 18, 2024
This article is from The Spark, MIT Technology Review’s weekly climate newsletter. To receive it in your inbox every Wednesday, sign up here. The votes have been tallied, and the results are in. The winner of the 11th Breakthrough Technology, 2024 edition, is … drumroll please … thermal batteries!  While the editors of MIT Technology…

Hydrogen trains could revolutionize how Americans get around

April 18, 2024
Like a mirage speeding across the dusty desert outside Pueblo, Colorado, the first hydrogen-fuel-cell passenger train in the United States is getting warmed up on its test track. Made by the Swiss manufacturer Stadler and known as the FLIRT (for “Fast Light Intercity and Regional Train”), it will soon be shipped to Southern California, where…

Orbex’s new funding may accelerate its Prime microlauncher into orbit

April 18, 2024

UK-based small launch developer Orbex got another boost from Scotland’s national bank and other investors as it gears up for its first orbital launch, though that mission still does not have a set date. Founded in 2015, Orbex is one of a handful of firms racing to develop the next generation of European launch vehicles. […]

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