December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

OpenAI expands to Japan with Tokyo office and GPT-4 model optimized for the Japanese language

April 15, 2024

OpenAI is expanding to Japan, announcing today a new Tokyo hub and plans for a GPT-4 model optimized specifically for the Japanese language. The ChatGPT-maker opened its first international office in London last year, followed by its inaugural European Union (EU) office in Dublin a few months later. Tokyo will represent OpenAI’s first office in Asia […]

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How to stop a state from sinking

April 15, 2024
There is more than one way to raise a house.  Many of the mobile homes, Creole cottages, and other dwellings that have been flagged for flood risk along Louisiana’s low-lying coastline can be separated from their foundations and slowly raised into the sky on hydraulic jacks. While a home is held aloft by temporary support…

ShareChat’s valuation drops below $2 billion in new funding

April 15, 2024

Social media startup ShareChat’s valuation has cratered below $2 billion from nearly $5 billion in a new funding round, a source familiar with the situation told TechCrunch, marking a steep decline for the nine-year-old Indian startup that boasts over 400 million users in the South Asian market. The Bengaluru-based startup, which operates a popular social […]

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Pula raises $20M Series B to provide agricultural insurance to farmers in Africa, Asia and LatAm

April 15, 2024

Pula, an insurtech based in Kenya, has since 2015 been keen on enhancing the access to agricultural insurance by small-holder farmers across emerging markets, shielding them against losses from pests, diseases and/or extreme weather events like floods and droughts. So far, the insurtech has supported 15.4 million farmers in Africa, Asia and Latin America to […]

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TechCrunch Mobility: Cruise robotaxis return and Ford’s BlueCruise comes under scrutiny

April 14, 2024

Welcome back to TechCrunch Mobility — your central hub for news and insights on the future of transportation. Sign up here — just click TechCrunch Mobility — to receive the newsletter every weekend in your inbox. Subscribe for free. It was another wild week in the world of transportation, particularly in the EV startup and automated driving industries. […]

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How Neural Concept’s aerodynamic AI is shaping Formula 1

April 14, 2024

It’s a long way from pedal bikes to Formula 1. But that’s precisely the quantum leap that AI-based startup Neural Concept and its co-founder and CEO, Pierre Baqué, made in just six years. In 2018, the company’s fledgling software helped develop the world’s most aerodynamic bicycle. Today, four out of 10 Formula 1 teams use […]

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TechCrunch Fintech: Meet PayJoy, a fintech operating at the intersection of doing good and making money

April 14, 2024

Welcome to TechCrunch Fintech! This week, we’re looking at how two fintech companies serving the underserved are faring, and more! To get a roundup of TechCrunch’s biggest and most important fintech stories delivered to your inbox every Sunday at 7:00 a.m. PT, subscribe here.  The big story PayJoy is an example of a company with […]

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