Twenty years ago, Joanna Wakefield-Scurr was having persistent pain in her breasts. Her doctor couldn’t diagnose the cause but said a good, supportive bra could help. A professor of biomechanics, Wakefield-Scurr thought she could do a little research and find a science-backed option. Two decades later, she’s still looking. Wakefield-Scurr now leads an 18-person team…
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While users often tag companies and CEOs with online feedback and complaints, you know you’ve made it when the CEO not only replies to you, but also implements the change you’ve asked for.