December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Is Citigroup (C) Poised for a Rebound After Earnings?

April 10, 2024
Citigroup (C), the third-biggest U.S. bank by assets, will publish its first-quarter earnings on April 12. C has undergone an overhaul with several key restructuring initiatives across its business over…

HomeHQ.ai founders illuminate the path from idea to success at TC Early Stage 2024

April 10, 2024

Anticipation is building for TechCrunch Early Stage 2024, where industry leaders and budding entrepreneurs alike are eagerly awaiting a bevy of startup-focused sessions. We’re excited to highlight HomeHQ.ai‘s partner session, “From Inception to Cash: How I Wandered into an Idea and Jumpstarted a Company.” This session promises to provide invaluable insights into the entrepreneurial journey, […]

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4 Proactive Ways to Avoid Costly Compliance Issues

April 10, 2024
Regulatory compliance — and issues associated with it — comes in many forms. The concept refers to a business’s duty to comply with the various regulations, laws, and guidelines required…

Does the Stock Market Have Indigestion?

April 10, 2024
The easy gains have already rolled in for the S&P 500 (SPY) to new heights. However, signs point to stocks entering a stage of “digestion”. What does that mean? And…

Guesty snaps up $130M at $900M valuation to help property managers list on Airbnb and beyond

April 10, 2024

Travel and tourism are very much back on the map for consumers and the business world. Now, to underscore that surge, one of the startups building software in the space has closed a big round of funding. Guesty — which has built a platform for accommodation managers to manage all aspects of their business on […]

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Why China’s regulators are softening on its tech sector

April 10, 2024
This story first appeared in China Report, MIT Technology Review’s newsletter about technology in China. Sign up to receive it in your inbox every Tuesday. If you’re a longtime subscriber to this newsletter, you know that I talk about China’s tech policies all the time. To me, it’s always a challenge to understand and explain the government’s…

Truecaller launches a web client for its Android users

April 10, 2024

Caller identity company Truecaller announced a web version, named Truecaller for the web, today to provide SMS and chat mirroring, call notifications, and number search functionality. At launch, this will be available only for Android users in India with plans to expand to other territories. All Truecaller for Android users can link their devices to […]

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