December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

The Download: how China plans to regulate AI

April 9, 2024
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Why the Chinese government is sparing AI from harsh regulations—for now The way China regulates its tech industry can seem highly unpredictable. The government can celebrate the achievements of Chinese tech companies one…

Google Cloud Next 2024: Everything announced so far

April 9, 2024

Don’t have time to be in Las Vegas? That’s OK: We’ve summed up the most important parts of this year’s Google Cloud Next.

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Watch the Google Cloud Next Keynote live right here

April 9, 2024

It’s time for Google’s annual look up to the cloud, this time with a big dose of AI. At 9 a.m. PT, Google Cloud CEO Thomas Kurian will kick off the opening keynote for this year’s Google Cloud Next event, and you can watch it live right here. After this week we’ll know more about […]

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Kiki World, a beauty brand that uses web3 for customer co-creation and ownership, raises $7M from a16z

April 9, 2024

If you think that choosing a nail polish color or which ingredients go into your face cream cannot have anything to do with blockchain, think again. Kiki World, a beauty startup launched last year, wants consumers to co-create products and co-own the company with the help of web3 technology. On Tuesday, LA-based Kiki announced that […]

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Google open-sources tools to support AI model development

April 9, 2024

Google is launching Jetstream, a new engine to run generative AI models, and MaxDiffusion, a collection of reference implementations of various diffusion models.

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New Google Vids product helps create a customized video with an AI assist

April 9, 2024

All of the major vendors have been looking at ways to use AI to help customers develop creative content. On Tuesday at the Google Cloud Next customer conference in Las Vegas, Google introduced a new AI-fueled video creation tool called Google Vids. The tool will become part of Google Workspace productivity suite when it’s released. […]

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