December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Shure MV7+: The best USB podcast mic gets better

April 9, 2024

I was happy — excited, even — to check out Shure’s latest USB microphone. Its predecessor, the MV7, has been my default podcasting mic since it was launched toward to end of 2022. I’ve recorded more than 100 episodes of my show on the thing — not to mention using it for meetings, social engagements […]

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Lucid Motors ekes out a new delivery record as it searches for more EV buyers

April 9, 2024

Lucid Motors delivered more EVs in the first quarter of 2024 than it has in any other quarter, though it set the record by a very slim margin. The Saudi-backed, California-based electric vehicle company said Tuesday morning that it shipped 1,967 luxury sedans in the quarter. That’s just a few more than it shipped in […]

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Symbolica hopes to head off the AI arms race by betting on symbolic models

April 9, 2024

In February, Demis Hassabis, the CEO of Google‘s DeepMind AI research lab, warned that throwing increasing amounts of compute at the types of AI algorithms in wide use today could lead to diminishing returns. Getting to the “next level” of AI, as it were, Hassabis said, will instead require fundamental research breakthroughs that yield viable […]

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The Download: how China plans to regulate AI

April 9, 2024
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Why the Chinese government is sparing AI from harsh regulations—for now The way China regulates its tech industry can seem highly unpredictable. The government can celebrate the achievements of Chinese tech companies one…

Google Cloud Next 2024: Everything announced so far

April 9, 2024

Don’t have time to be in Las Vegas? That’s OK: We’ve summed up the most important parts of this year’s Google Cloud Next.

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Watch the Google Cloud Next Keynote live right here

April 9, 2024

It’s time for Google’s annual look up to the cloud, this time with a big dose of AI. At 9 a.m. PT, Google Cloud CEO Thomas Kurian will kick off the opening keynote for this year’s Google Cloud Next event, and you can watch it live right here. After this week we’ll know more about […]

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Kiki World, a beauty brand that uses web3 for customer co-creation and ownership, raises $7M from a16z

April 9, 2024

If you think that choosing a nail polish color or which ingredients go into your face cream cannot have anything to do with blockchain, think again. Kiki World, a beauty startup launched last year, wants consumers to co-create products and co-own the company with the help of web3 technology. On Tuesday, LA-based Kiki announced that […]

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Google open-sources tools to support AI model development

April 9, 2024

Google is launching Jetstream, a new engine to run generative AI models, and MaxDiffusion, a collection of reference implementations of various diffusion models.

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