Stanford Professors On the Counterintuitive Strategy That Helps Google Hire Top Talent
We assume that the best processes are seamless, but a little friction can go a long way.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
One Factor Is Helping This Entrepreneur Tackle Business Ownership Later in Life. Now, She’s Jumping Into a $20 Billion Industry.
Stacey Howell has reinvented herself multiple times. In her latest move, she leverages her extensive corporate career, history of public service and experience running a nonprofit as a Woodhouse Spa franchisee.
Millions of People Are Traveling to See the Total Eclipse. Hotels, Motels, and Skydiving Operators Are Making Bank on It.
The eclipse economy is booming.
How to Get the Most Money Out of Your Side Hustle During Tax Season, From an Expert Who Raised $75.2 Million to Make Filing Easier
Lauren Myrick started Found to solve the common problems she saw small business owners face.
A Look Inside the Company That Is Making $500 Million a Year Serving Italian Beef Sandwiches Made Famous by ‘The Bear’
Portillo’s CEO Michael Osanloo shares his secret to keeping hungry customers coming back again and again. (Hint: It requires a lot of napkins.)
New Users Can Take 20% off Lifetime Access to Babbel for a Limited Time
Take a lifetime to learn as many as 14 languages by using code ENJOY20 for an affordable subscription that could boost your business.
US to award TSMC $6.6B in grants, $5B in loans to step up chip manufacturing in Arizona
TSMC is getting the grant under the CHIPS Act, in the latest step by the U.S. to reshore domestic chip manufacturing.
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Vista Equity Partners to take revenue optimization platform Model N private in $1.25B deal
Model N, a platform used by companies such as Johnson & Johnson, AstraZeneca, and AMD to automate decisions related to pricing, incentives, and compliance, is going private in a $1.25 billion deal. Vista Equity Partners is doling out $30 per share in the all-cash transaction, representing a 12% premium on Friday’s closing price, and 16% […]
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Uber Eats launches a TikTok-like video feed to boost discovery
Uber Eats is launching a TikTok-like short-form video feed to boost discovery and help restaurants showcase their dishes. The company’s Global Head of Product, Awaneesh Verma, told TechCrunch exclusively in an interview that the new feed is being tested in New York, San Francisco, and Toronto. The company plans to launch the feed worldwide in […]
© 2024 TechCrunch. All rights reserved. For personal use only.
The Download: chatting with the politician behind the AI Act, and how to watch the eclipse
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. A conversation with Dragoș Tudorache, the politician behind the AI Act Dragoș Tudorache is one of the most important players in European AI policy. He is one of the two lead negotiators of…