I Turned My Layoff into a Learning Lesson and Became My Own CEO — Here Are the Lessons I Learned Along the Way - Top Tech Trends

December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

I Turned My Layoff into a Learning Lesson and Became My Own CEO — Here Are the Lessons I Learned Along the Way

April 4, 2024

Your employees are the foundation of your success — let’s strive to create a business landscape where hiring for success and acts of compassion become the norm.

I Was Told I Was Too Old for a New Tech Job. Now I’m Fighting Back.

April 4, 2024

I’ve been to 92 countries and earned an income in every one of them. This is the first time in my career that I’ve ever had more than 24 hours that I have not been employed somewhere.

TechCrunch Minute: How Anthropic found a trick to get AI to give you answers it’s not supposed to

April 4, 2024

If you build it, people will try to break it. Sometimes even the people building stuff are the ones breaking it. Such is the case with Anthropic and its latest research which demonstrates an interesting vulnerability in current LLM technology. More or less if you keep at a question, you can break guardrails and wind up […]

OpenAI expands its custom model training program

April 4, 2024

OpenAI is expanding a program, Custom Model, to help enterprise customers develop tailored generative AI models using its technology for specific use cases, domains and applications. Custom Model launched last year at OpenAI’s inaugural developer conference, DevDay, offering companies an opportunity to work with a group of dedicated OpenAI researchers to train and optimize models […]

Your Next 90 Days Can Be the Most Profitable Ever

April 4, 2024

As for me, this blog post focuses on something I’m passionate about. What is it? Basically, it’s how to achieve more progress in 90 days than you did last year….

Quick-commerce startup Zepto zooms to $1.2B in annualized sales, Goldman says

April 4, 2024

Indian quick-commerce startup Zepto has surpassed the annualised sales milestone of $1 billion within just 29 months of its inception, Goldman Sachs wrote in a note Thursday, citing the Zepto management. The startup, which competes with Zomato-owned Blinkit and SoftBank-backed Swiggy Instamart, has also expanded its market share “close to that of the number 2 […]

Robot delivery firm Kiwibot buys Taipei chipmaker, citing US/China tensions

April 4, 2024

Bay Area/Colombia-based delivery robotics firm Kiwibot this week announced that it has acquired Auto Mobility Solutions. The Taipei firm produces chips specifically for the world of robotics and autonomous driving. Details of the transaction have not been disclosed. Kiwi founder and CEO Felipe Chávez Cortés does, however, tell TechCrunch that rising tensions between the U.S. […]

Women in AI: Emilia Gómez at the EU started her AI career with music

April 4, 2024

To give AI-focused women academics and others their well-deserved — and overdue — time in the spotlight, TechCrunch is launching a series of interviews focusing on remarkable women who’ve contributed to the AI revolution. We’ll publish pieces throughout the year as the AI boom continues, highlighting key work that often goes unrecognized. Read more profiles here. […]

This Franchise Leader Just Became the Newest Investor on Dragons’ Den, the Canadian Shark Tank

April 4, 2024

Brian Scudamore, founder and CEO of 1-800-GOT-JUNK?, is joining the cast of Dragons’ Den in Canada.

This Once Single Mom Had Negative $1,500 in Her Bank Account Before She Started a Lucrative Side Hustle — and Earned $100,000 Within 1 Year

April 4, 2024

Dixie Bagley did a friend a favor — and it turned into a high-paying business opportunity.

Pairing live support with accurate AI outputs