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Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
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Top 3 REITs Fueling Market Gains
Population growth and urbanization trends are fueling the need for retail properties. Moreover, the central bank’s anticipated interest rate cuts this year could amplify growth opportunities for REITs. To that…
DataStax acquires the startup behind low-code AI builder Langflow
DataStax made a name for itself by commercializing the open source Apache Cassandra NoSQL database, but these days, the company’s focus is squarely on using its database chops to build a “one-stop GenAI stack.” One of the first building blocks for this was to bring vector search capabilities to its hosted Astra DB service last […]
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Jobs for the Future’s new $50M fund looks to invest in underrepresented founders
Two years ago, Jobs for the Future (JFF), a non-profit dedicated to helping low-wage workers attain upward mobility, established a venture arm, JFFVentures, to back innovative employment tech. In a move implying that the launch went well, JFFVentures today unveiled its second fund, JFFVentures Fund II, with a target of $50 million. $15 million has […]
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The Download: Harvard’s geoengineering failure, and extending nuclear plants’ lifetimes
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The hard lessons of Harvard’s failed geoengineering experiment In March 2017, at a small summit in Washington, DC, two Harvard professors, David Keith and Frank Keutsch, laid out plans to conduct what would…
Retro, an actually good photo-sharing app for BFFs, launches collaborative journals
As big social apps are optimizing for maximum engagement using algorithmic feeds and personalized content recommendations, Retro wants to go in the opposite direction: The company is launching a new feature called journals. It’s a flexible way to share photos with your favorite people and create visual records of whatever matters in your life. So […]
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Riding the Wave of AI – NVIDIA’s 2024 and Beyond Stock Analysis
NVIDIA (NVDA) has ridden the AI wave like no other company, given the robust demand for its high-performance GPUs. In this piece, I analyze NVDA’s prospects for 2024 and beyond….
Entrepreneur+ Subscribers-Only Event | April 17: This Couple Turned Their Unconventional Thinking Into a Million Dollar Business — Here’s Their Advice to New Entrepreneurs
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Can Retirees Thrive in the Gig Economy? Navigating a Changed Workforce
The current discussion of the gig economy focuses on its negative impact, highlighting the drawbacks of independent contractor agreements and the greater uncertainty in online work. However, the gig economy…