December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

10 Ways Women Can Claim Their Space in Crypto

April 3, 2024
This article advocates for greater diversity and inclusion in the cryptocurrency industry, emphasizing the importance of women’s contributions and resilience in driving innovation and change amidst the challenges of a male-dominated sector.

HAX at TechCrunch Early Stage 2024: Empowering hard tech founders

April 3, 2024

Discover the forefront of hard tech innovation in an exclusive session sponsored by HAX at TechCrunch Early Stage 2024. Led by SOSV general partner Duncan Turner and HAX chief science officer Dr. Susan Schofer, and moderated by SOSV’s Sabriya Stukes, this session offers a deep dive into the world of hard tech entrepreneurship. With a […]

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Facebook takes on TikTok with a new, vertical-first video player

April 3, 2024

Facebook is introducing a new, fullscreen video player on Wednesday designed to offer a more consistent design and experience for all types of video lengths, including short-form Reels, long-form videos, and even Live content, the company says. The upgraded player, which will first launch in the U.S. and Canada, aims to streamline the experience for […]

© 2024 TechCrunch. All rights reserved. For personal use only.