In an age where customer experience can make or break a business, Cathay Pacific is embracing cloud transformation to enhance service delivery and revolutionize operations from the inside out. It’s not just technology companies that are facing pressure to deliver better customer service, do more with data, and improve agility. An almost 80-year-old airline, Cathay…
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When Salt & Straw CEO and co-founder Kim Malek dreamed up a Portland-based ice cream shop in 1996, she wanted to prioritize community in more ways than one.
The Human Genome Project, SpaceX’s rocket technology, and Tesla’s Autopilot system may seem worlds apart in form and function, but they all share a common characteristic: the use of open-source software (OSS) to drive innovation. Offering publicly accessible code that can be viewed, modified, and distributed freely, OSS expedites developer productivity and creates a collaborative…
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. A brief guide to the greenhouse gases driving climate change Sulfur hexafluoride (SF6) is used in high-voltage equipment on the grid. It’s also, somewhat inconveniently, a monster greenhouse gas. Greenhouse gases are those…