December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Full Glass Wine raises $14M to continue acquiring DTC wine marketplaces, buys Bright Cellars

April 3, 2024

Full Glass Wine, a brand acquisition management startup that specializes in acquiring wine marketplaces, has raised $14 million in a Series A round to continue acquiring DTC (direct-to-consumer) wine marketplaces, aiming to lead the DTC wine market.  The outfit recently acquired Bright Cellars, a subscription-based wine service provider in Wisconsin, for an undisclosed price. The deal […]

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The race to fix space-weather forecasting before next big solar storm hits

April 3, 2024
Tzu-Wei Fang will always remember February 3, 2022. It was a Thursday just after Groundhog Day, and Fang, a physicist born in Taiwan, was analyzing satellite images of a cloud of charged particles that had erupted from the sun. The incoming cloud was a coronal mass ejection, or CME—essentially a massive burst of magnetized plasma…

After reaching profitability, carpooling platform BlaBlaCar secures $108 million debt line

April 3, 2024

BlaBlaCar is an iconic name in the French startup ecosystem. The carpooling and bus ticketing company has been around for so long that it’s hard to consider it a startup anymore. Still, BlaBlaCar is an extremely interesting company today due to its unique trajectory. What started as a scrappy online hitchhiking community became a startup […]

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Indian government’s cloud spilled citizens’ personal data online for years

April 3, 2024

The Indian government has finally resolved a years-long cybersecurity issue that exposed reams of sensitive data about its citizens. A security researcher exclusively told TechCrunch he found at least hundreds of documents containing citizens’ personal information — including Aadhaar numbers, COVID-19 vaccination data, and passport details — spilling online for anyone to access. At fault […]

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HD raises $5.6M to build a Sierra AI for healthcare in Southeast Asia

April 3, 2024

Chatbots have come a long way. For years, they were limited to responding with predetermined replies that followed a simple logic structure. But customers can have complex problems, and no tree-diagram of possible replies can have enough branches to account for all the edge cases that arise. Thankfully, the advent of large language models has […]

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Inflation’s impact on financial markets

April 2, 2024
The financial market is dynamic, constantly shifting, and evolving in response to various economic factors. One of the most significant influences on the market is inflation, a phenomenon particularly persistent…

More billionaires than ever according to Forbes

April 2, 2024
Forbes’ annual list shows that this year there have been more billionaires than ever before. The “Rich List” is the annual run-down of the biggest bankrolls on the planet and…

Photoncycle targets low-cost energy storage with a clever hydrogen solution

April 2, 2024

For years, the solar energy sector has grappled with interseasonal energy storage. The ability to harness the surplus solar energy of summer months for use during the winter has remained an elusive goal, with existing solutions like batteries falling short due to prohibitive costs and limited lifespans. Hydrogen, meanwhile, despite its clean-burning properties, has been […]

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