Why DEI Still Matters for Small Businesses and Startups
DEI shouldn’t be just a buzzword.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Mark Zuckerberg Told Meta Engineers to ‘Figure Out’ Snapchat’s Privacy Protections: ‘We Have No Analytics on Them’
Recently unsealed court documents detail “Project Ghostbusters,” Meta’s project to work around Snapchat’s end-to-end encryption to intercept data.
How to Harness the Full Potential of Your Calendar
If you’re like everyone else in the world, you likely feel like you don’t have enough time each day. “Maximize your time with minimal effort.” Sounds too good to be…
LinkedIn targets users caught between TikTok and what used to be Twitter
Two weeks ago, TechCrunch broke the news that LinkedIn was getting into games, helping users “deepen relationships” through puzzle-based interactions. And on Wednesday, TechCrunch reported that the Microsoft-owned social network was experimenting with short-form videos. It’s as if LinkedIn is targeting a whole new “type” of user — one caught in limbo somewhere between two […]
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After spat with TikTok, UMG expands Spotify partnership to include music videos and more
In the wake of Universal Music Group’s (UMG) public spat with TikTok, which saw the label pulling its full catalog from the video app earlier this year, the company is doubling down on its deal with Spotify. On Thursday, UMG announced an expansion of its strategic relationship with the streaming music service that will focus […]
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The Brand Whiz Behind Sun Bum Is Famous For Making Boring Products Fun. Then, This One Stumped Him.
Everything Tom Rinks touched turned to gold until he took on a brand launch at Target that fizzled. Then, he found a creepy doll on Ebay, and he saw a way forward.
Why a16z-backed Wonderschool is acquiring EarlyDay
Wonderschool, a startup that provides software and support to help individuals and local governments spin up childcare businesses, has acquired EarlyDay, which operates an early childhood educator marketplace. TechCrunch has covered Wonderschool since its infancy, including both of its seed rounds and its Series A (led by Andreessen Horowitz). Terms of the deal were not […]
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Google.org launches $20M generative AI accelerator program
Google.org, Google’s charitable wing, is launching a new program to help fund nonprofits developing tech that leverages generative AI. Called Google.org Accelerator: Generative AI, the program is to be funded by $20 million in grants and include 21 nonprofits to start, including Quill.org, a company creating AI-powered tools for student writing feedback, and World Bank, […]
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Matter Venture Partners raises $300M first fund to invest in ‘hard tech’
Matter Venture Partners will invest in between 15 and 20 companies with the new fund in the area of “hard tech.”
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AI21 Labs’ new AI model can handle more context than most
Increasingly, the AI industry is moving toward generative AI models with longer contexts. But models with large context windows tend to be compute-intensive. Ori Goshen, the CEO of AI startup AI21 Labs, asserts that this doesn’t have to be the case — and his company is releasing a generative model to prove it. Contexts, or […]
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