Want to Attract Gen Z? These 3 Factors Matter Most.
Businesses should prepare to meet the needs of this demographic cohort as it grows and changes — Start with these 3 factors.
Powering next-gen services with AI in regulated industries
Businesses in highly-regulated industries like financial services, insurance, pharmaceuticals, and health care are increasingly turning to AI-powered tools to streamline complex and sensitive tasks. Conversational AI-driven interfaces are helping hospitals to track the location and delivery of a patient’s time-sensitive cancer drugs. Generative AI chatbots are helping insurance customers answer questions and solve problems. And agentic…
2 AI Mistakes That Could Get You Sued or Fired
Uncover the surprising risks and actionable strategies to help you use AI safely and responsibly.
How to Start a Coaching Business Without Coming Off Like a Snake Oil Salesman
In a world full of hype, building a credible coaching business that clients trust can be challenging. Here’s how to stand out authentically, avoid common pitfalls and grow a business that makes a real impact.
How to Create a Customer-Centric Culture For Your Entire Team
It’s not just up to your sales or service teams to give good customer service; every employee plays a role. Learn how to build a customer-centric culture that exceeds customer expectations and sets your business apart.
She Worked for Ronald Reagan in the 1980s. Now She’ll Be the First Woman Chief of Staff in the White House.
Meet Susie Wiles, President-elect Donald Trump’s new chief of staff.
4 Coaching Stages Every Leader Should Master to Help Others Grow
Effective mentorship involves adapting your approach to match each person’s growth stage, ultimately guiding them toward independence and the ability to mentor others.
The ‘Whale’ Who Bet Big on Donald Trump’s Second Presidency Actually Won $85 Million, Way More Than First Reported. Here’s How He Did It.
The trader made a series of risky bets on the presidential election — all of which came true.
5 Signs That a Toxic Company Culture Is Creeping Into Your Organization
Toxic company culture is like a silent killer. It doesn’t just show up one day — it creeps in slowly, chipping away at everything you’ve worked so hard to build.
FedEx and UPS Are Slashing Prices to Win Your Business This Holiday Season: ‘No Customer Is Too Small’
The shipping rivals are offering smaller customers deals typically reserved for large companies ahead of a shorter holiday season.
‘The Sword We Refuse to Die On’: Why Chip and Joanna Gaines Want to Take New Risks and Make Unexpected TV Shows
How Chip and Joanna Gaines define their entrepreneurial mission — and why it’s so important to their success.