December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Stability AI CEO resigns because you’re ‘not going to beat centralized AI with more centralized AI’

March 23, 2024

Stability AI founder and chief executive Emad Mostaque has stepped down from the top role and the unicorn startup‘s board, the buzzy firm said Friday night, making it the second hot AI startup to go through major changes this week. Stability AI, which has been backed by investors including Lightspeed Venture Partners and Coatue Management, […]

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Lordstown Motors’ ousted CEO settles with SEC for misleading investors

March 22, 2024

Steve Burns, the ousted founder, chairman and CEO of bankrupt EV startup Lordstown Motors, has settled with the U.S. Securities and Exchange Commission over misleading investors about demand for the company’s flagship all-electric Endurance pickup truck. Burns was ordered to pay a civil fine of $175,000 and cannot serve as an officer or director of […]

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Apple researchers explore dropping “Siri” phrase & listening with AI instead

March 22, 2024
Researchers from Apple are probing whether it’s possible to use artificial intelligence to detect when a user is speaking to a device like an iPhone, thereby eliminating the technical need for a trigger phrase like “Siri,” according to a paper published on Friday. In a study, which was uploaded to Arxiv and has not been…