December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

DOT to investigate data security and privacy practices of top US airlines

March 21, 2024

The U.S. Department of Transportation announced its first industry-wide review of data security and privacy policies across the largest U.S. airlines. The DOT said in a press release Thursday that the review will examine whether U.S. airline giants are properly protecting their customers’ personal information and whether airlines are “unfairly or deceptively monetizing or sharing […]

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Meet Cherry, an AI shopping assistant that helps you discover products using screenshots or images

March 21, 2024

A new app from a startup called Cherry is aiming to transform the online shopping experience with its AI assistant that allows users to discover products across the internet using just a screenshot or image. Cherry helps you find products that you’ve come across while scrolling through social media or have seen in real-life. The […]

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3 Energy Stocks With Strong Market Performance

March 21, 2024
Industry analysts forecast an uptick in oil prices due to strong demand and supply constraints. Given that the potential price tailwinds could bolster the energy industry in the foreseeable future,…

Redis switches licenses, acquires Speedb to go beyond its core in-memory database

March 21, 2024

Redis, the popular in-memory data store, is switching away from the open-source three-clause BSD license. Instead, in a move that is clearly aimed to prevent the large cloud providers from offering free alternatives to Redis’ own hosted services, Redis will now be dual-licensed under the Redis Source Available License (RSALv2) and Server Side Public License […]

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Crypto exchange OKX ceases services in India

March 21, 2024

Crypto exchange OKX is ceasing services for users in India, it said in an email to customers Thursday, advising them to withdraw their funds by April-end. The move follows Apple and Google pulling the eponymous app of the OKX crypto exchange in the country after an Indian government agency said many such platforms were operating […]

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Why New York City is testing battery swapping for e-bikes

March 21, 2024
This article is from The Spark, MIT Technology Review’s weekly climate newsletter. To receive it in your inbox every Wednesday, sign up here. Spend enough time in a city and you’ll get to know its unique soundscape. In New York City, it features the echoes of car stereos, the deep grumbles of garbage truck engines,…

Silence is an early stage climate tech VC fund with $35 million

March 21, 2024

Silence wants to shake things up when it comes to climate tech investment. This new angel-style VC firm has already raised $35 million and plans to make dozens of small investments in climate startups to help them apply the tech startup playbook. The Silence team is led by Borja Moreno de los Rios who acts […]

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