Why ‘Founder Mode’ is Not a One-Size-Fits-All Solution to Leadership
The founder-driven approach can boost a business’s growth, but transitioning from “founder mode” to a balanced leadership style is essential for sustained success and scaling.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
PR vs. Marketing — Which One Delivers Better ROI for Your Business?
PR builds trust and credibility over time, while marketing drives short-term sales through targeted campaigns, making both essential for business success, depending on goals and budget.
‘Major Impact’: Here’s What the Big Four Firms Have to Say About the 2024 Election
The Big Four consulting firms conducted surveys and gathered data to garner what business leaders were thinking ahead of the election. Here are the results.
The Trade Battle is Heating Up — Here’s How Smart Businesses Are Preparing for Tariff Wars and Trade Negotiations
As businesses brace for political shifts and changing trade rules, here’s how to protect your supply chain and stay ahead of rising costs.
San Francisco’s Train System Is Still Run on Floppy Disks. It May Finally Get an Upgrade.
Officials approve a $212 million plan to replace its wildly outdated train control system.
A McDonald’s Favorite Is Making a Spicy Comeback — But Fans Want More
The wildly popular menu item is only available for a limited time, but fans are demanding the fast-food giant make it permanent.
How This Michelin-Starred Chef Overcame Loss and Hardships to Achieve Stardom
Chef, author and philanthropist Vikas Khanna discusses turning failure into triumph, creating a literary masterpiece and hosting “MasterChef India.”
Thought Leaders Are Encouraged to Share Personal Stories — But Can It Go Too Far? Use These 3 Tips to Open Up Without Oversharing
Entrepreneurs who want to establish themselves as thought leaders rely on authenticity to connect with their audiences. But what happens when authenticity goes too far?
The Download: inside animals’ minds, and how to make AI agents useful
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. What do jumping spiders find sexy? How DIY tech is offering insights into the animal mind. Studying the minds of other animals comes with a challenge that human psychologists don’t usually face: Your…
Research Reveals 1 in 3 Americans Would Turn Down Their Dream Job for This Specific Reason
A survey of 2,000 Americans reveals just how important this benefit is for job-seekers.