December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Watchworthy will now tell you which streaming services to cancel and which to keep

March 20, 2024

TV recommendation app Watchworthy released two new features to give viewers access to more personalized recommendations, including a new recommendation category for streaming services and a collaborative watchlist to get movie suggestions for your entire friend group. Watchworthy is best known for its “worthy” score, which tells you the likelihood that a TV show or […]

© 2024 TechCrunch. All rights reserved. For personal use only.

Sentry’s AI-powered Autofix helps developers quickly debug and fix their production code

March 20, 2024

Sentry has long helped developers monitor and debug their production code. Now, the company is adding some AI smarts to this process by launching AI Autofix, a new feature that uses all of the contextual data Sentry has about a company’s production environment to suggest fixes whenever an error occurs. While it’s called Autofix, this […]

© 2024 TechCrunch. All rights reserved. For personal use only.

Google hit with $270M fine in France as authority finds news publishers’ data was used for Gemini

March 20, 2024

In a never-ending saga between Google and France’s competition authority over copyright protections for news snippets, the Autorité de la Concurrence announced a €250 million fine against the tech giant Wednesday (around $270 million at today’s exchange rate). According to the competition watchdog, Google disregarded some of its previous commitments with news publishers. But the […]

© 2024 TechCrunch. All rights reserved. For personal use only.

OpenAI’s chatbot store is filling up with spam

March 20, 2024

When OpenAI CEO Sam Altman announced GPTs, custom chatbots powered by OpenAI’s generative AI models, onstage at the company’s first-ever developer conference in November, he described them as a way to “accomplish all sorts of tasks” — from programming to learning about esoteric scientific subjects to getting workout pointers. “Because [GPTs] combine instructions, expanded knowledge […]

© 2024 TechCrunch. All rights reserved. For personal use only.

Volunteer your time for a free ticket to Early Stage 2024

March 20, 2024

Join us for an unforgettable opportunity at TechCrunch Early Stage in Boston on April 25! We’re on the lookout for enthusiastic volunteers to be part of this exciting event. If you’ve ever wondered what goes into the making of tech gatherings, now’s your chance to find out firsthand. Apply here by April 8. By volunteering, […]

© 2024 TechCrunch. All rights reserved. For personal use only.

Meet the first roundtable roster at TC Early Stage 2024

March 20, 2024

You won’t have to search very hard or go very far to engage in compelling conversations next month at TechCrunch Early Stage 2024. One of the most popular attractions at Early Stage are roundtables. These expert-led, small-group conversations focus on a specific topic designed to inform, inspire and help you build a better business. Plus, […]

© 2024 TechCrunch. All rights reserved. For personal use only.

Healthcare platform Anima brings Salesforce-like capabilities to clinics, raises $12M

March 20, 2024

Globally, healthcare IT systems are groaning under the weight of legacy platforms. Thankfully, there’s a new wave of startups entering the arena: UK startup Anima is a “care enablement” platform that operates almost like a combination of Slack, Salesforce and Figma, but for healthcare clinics and hospitals. The company recently raised a $12 million Series […]

© 2024 TechCrunch. All rights reserved. For personal use only.