In June 2023, technology leaders and IT services executives had a lightning bolt headed their way when McKinsey published the “The economic potential of generative AI: The next productivity frontier” report. It echoed a moment from the 2010s when Amazon Web Services launched an advertising campaign aimed at Main Street’s C-suite: Why would any fiscally…
When efforts to modernize customer experience focus too much on technology and not enough on content, your company risks wasting resources, falling behind the competition and losing customers.
Cultivating leaders within your organization is essential for sustainable growth, strong company culture and personal fulfillment. Here are six actionable strategies to empower future leaders