December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Leaked SpaceX documents show company forbids employee stock sales if it deems they’ve misbehaved

March 15, 2024

SpaceX requires employees to agree to some unusual terms related to their stock awards, which have a chilling effect on staff, according to sources and internal documents viewed by TechCrunch.  That includes a provision that allows SpaceX the right to purchase back vested shares within a six-month period following an employee leaving the company for […]

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Pornhub says, ‘Bad Texas! No smut for you!’

March 15, 2024

Welcome to Startups Weekly — your weekly recap of everything you can’t miss from the world of startups. Sign up here to get it in your inbox every Friday. Pornhub has been playing a game of chicken with a bunch of state legislatures for a while now. Last year, the smut-peddler blocked access to users […]

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Lordstown Motors comes out of bankruptcy with a new name to fight Foxconn

March 15, 2024

Lordstown Motors has emerged from bankruptcy with a new name and a nearly-singular focus: continuing its lawsuit against iPhone-maker Foxconn for allegedly “destroying the business of an American startup.” The company announced in a late Thursday regulatory filing that it has put into effect a Chapter 11 restructuring plan that was recently approved by the […]

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Hyundai-backed Motional buys time with a bridge loan

March 15, 2024

Autonomous vehicle technology startup Motional has secured a bridge loan that provides a temporary financial reprieve as the company searches for a longer term source of funding, TechCrunch has learned. Motional CEO Karl Iagnemma told staff in a companywide email view by TechCrunch that the company’s board of directors approved the bridge financing. “As I’ve […]

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How to verify a data breach

March 15, 2024

Over the years TechCrunch has extensively covered data breaches. In fact, some of our most-read stories have come from reporting on huge data breaches, such as revealing shoddy security practices at startups holding sensitive genetic information through to disproving privacy claims by a popular messaging app. It’s not just our sensitive information that can spill […]

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