This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. It’s pretty easy to get DeepSeek to talk dirty AI companions like Replika are designed to engage in intimate exchanges, but people use general-purpose chatbots for sex talk too, despite their stricter content…
There are endless acronyms and “gurus” telling entrepreneurs how to market their businesses, which leads to frustration. Discover how to create a marketing strategy that works for your business.
Anticipatory customer service is the direct way to trigger the emotions that lead to customer loyalty. Here’s how to make this ultimate level of customer service happen, again and again.
In a world where technology is rapidly transforming industries, it’s essential for leaders to adopt digital transformation strategies to stay ahead of the competition.
Michael Morell, former deputy director and two-time acting director of the CIA, explains what it takes to navigate high-pressure situations in a new class on MasterClass.
Mission-critical digital transformation projects too often end with a whimper rather than a bang. An estimated three-quarters of corporate transformation efforts fail to deliver their intended return on investment. Given the rapidly evolving technology landscape, companies often struggle to deliver short-term results while simultaneously reinventing the organization and keeping the business running day-to-day. Post-implementation, some…