December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

India orders antitrust probe into Google’s app store billing practices

March 15, 2024

India’s antitrust regulator has ordered an investigation into Alphabet’s Google, alleging the U.S. tech giant abused its dominant position in the country’s online market by imposing unfair terms and discriminatory practices in its popular app store. The Competition Commission of India said in an order on Friday that Google appears to have violated several provisions […]

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These 61 robotics companies are hiring

March 15, 2024

It’s extremely heartening to see our little list effectively double since the last time we did one of these. While it’s true that layoffs continue to plague the tech industry at large, there are few better fields to be expert in at the moment than Robotics and AI. With more than 60 entries this week, […]

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Africa’s push to regulate AI starts now        

March 15, 2024
In the Zanzibar archipelago of Tanzania, rural farmers are using an AI-assisted app called Nuru that works in their native language of Swahili to detect a devastating cassava disease before it spreads. In South Africa, computer scientists have built machine learning models to analyze the impact of racial segregation in housing. And in Nairobi, Kenya,…

Apple (AAPL): Is it a Good Time to Buy Right Now?

March 15, 2024
While Apple’s (AAPL) unveiling of the new MacBook Air underscores its commitment to innovation, recent setbacks in its car project highlight the company’s formidable challenges. Thus, is investing in the…

Stuck Being Broke? Here’s How to Fix It

March 15, 2024
Do you ever feel like you’re swimming upstream against your financial current? You are not the only one who feels this way. As of July 2023 — sixty-one percent of…

Scrap coercive ‘privacy fee’, MEPs urge Meta’s Nick Clegg in open letter

March 15, 2024

Meta is facing a call from lawmakers in the European Union to scrap its controversial “consent or pay” tactic on Facebook and Instagram. Currently, the company demands a per-account fee of €9.99/month on web or €12.99/month on mobile for users in the region wanting to avoid its tracking. No other choice is offered — meaning […]

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Brazil is fighting dengue with bacteria-infected mosquitos

March 15, 2024
This article first appeared in The Checkup, MIT Technology Review’s weekly biotech newsletter. To receive it in your inbox every Thursday, and read articles like this first, sign up here. As dengue cases continue to rise in Brazil, the country is facing a massive public health crisis. The viral disease, spread by mosquitoes, has sickened more…