December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Europe eyes LinkedIn’s use of data for ads in another DSA ask

March 14, 2024

Microsoft-owned professional social network, LinkedIn, is the latest to get a formal request for information (RFI) from the EU. The Commission, which oversees larger platforms’ compliance with a subset of risk management, transparency and algorithm accountability rules in its ecommerce rulebook, the Digital Services Act (DSA), is asking questions about LinkedIn’s use of user data […]

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SpaceX makes significant progress with third Starship orbital test flight

March 14, 2024

SpaceX is continuing to make progress on the development of Starship, the largest rocket ever built, with the third test flight Thursday accomplishing considerably more than the previous two tests. The 400-foot-tall Starship rocket lifted off from SpaceX’s Starbase facility in southeastern Texas at 8:25 a.m. local time. Although SpaceX has been developing Starship for […]

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Mastering Productivity Through the F.L.O.W. Model

March 14, 2024
Multitasking is often the result of our relentless pursuit of productivity. Even though multitasking may seem efficient to complete our to-do lists, it usually leads to disorganization and overwhelm. What’s…

hopMy lands $18.5M to help influencers earn more money from promoting products

March 14, 2024

ShopMy, a marketing platform for content creators to connect with brands and monetize their content, announced today that it raised $18.5 million. The company will use ithe money to help scale its network of 40,000 creators, including Alix Earle, the latest “It Girl” on the internet with over 10 million followers on TikTok and Instagram. […]

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Fluent Metal takes a stab at the metal 3D printing market

March 14, 2024

To say that it’s rocky out in the metal 3D printing world may be a bit of an understatement. Almost a decade ago, Desktop Metal was one of the early darlings in accessible 3D printing in metal. The company raised almost half a billion in VC funding. Since then, the company has had a hell […]

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