Last month I gave a talk at SXSW London called “Five things you need to know about AI”—my personal picks for the five most important ideas in AI right now. I aimed the talk at a general audience, and it serves as a quick tour of how I’m thinking about AI in 2025. I’m sharing…
When efforts to modernize customer experience focus too much on technology and not enough on content, your company risks wasting resources, falling behind the competition and losing customers.
Cultivating leaders within your organization is essential for sustainable growth, strong company culture and personal fulfillment. Here are six actionable strategies to empower future leaders
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Will we ever trust robots? The world might seem to be on the brink of a humanoid-robot heyday. New breakthroughs in artificial intelligence promise the type of capable, general-purpose robots previously seen only…