December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

k-ID launches a solution that helps game developers comply with ever-changing child safety regulations

March 6, 2024

Making a video game successful is already hard. Doing so while complying with the growing number of child safety laws and regulations around the world is an almost insurmountable task. A new technology company called k-ID aims to make this process much easier for game makers, by offering a framework that protects publishers and developers […]

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Binance made crypto perfume in a baffling attempt to woo women

March 6, 2024

What does crypto smell like? Ozone, salt and moss, according to Binance’s new fragrance, “CRYPTO.” Binance is the largest crypto exchange in the world by volume, but the company is facing serious challenges. The company and its co-founder, Changpeng Zhao, pled guilty to money laundering charges and agreed to pay $4.3 billion in fines to […]

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This Korean startup wants to take on Carta in cap table management

March 6, 2024

A South Korean startup called QuotaLab is on a quest to follow in the footsteps of Carta, the cap table management company that’s used by a host of startups and investors in the U.S. Carta started life as “eShares” in 2012 as a cap table management service that startups could use to issue equity to […]

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The Download: AI comics, and US tensions with China over EVs

March 6, 2024
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. I used generative AI to turn my story into a comic—and you can too —Will Douglas Heaven Thirteen years ago, as an assignment for a journalism class, I wrote a stupid short story…

Amazon teams with recycling robot firm to track package waste

March 6, 2024

Amazon generate a lot of trash. Precisely how much is a matter of some debate. In 2021, the company says it used 214 million or so pounds of single-use plastic in its packaging. Nonprofit ocean conservation firm Oceana, on the other hand, put that figure at approximately ~700 million pounds. That’s a huge gulf, but […]

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Elevate Your Portfolio With These 3 Steel Stocks

March 6, 2024
Following a slowdown in demand and destocking measures undertaken last year, the global steel industry is expected to see demand recover this year. Given this backdrop, investors could consider buying…