What Does It Mean to Be a Successful CEO Today? Here’s 5 Traits To Look Out For
A successful CEO builds trust, fosters a growth mindset, and leads with a strategic vision to drive sustainable growth.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
5 Foolproof Strategies to Help You Step Back and Let Your Team Have More Control
These five approaches will revolutionize your team and your leadership.
Starbucks Is Ditching Olive Oil Coffee From Its ‘Overly Complex’ Menu
The move is part of an effort to turn around lagging sales.
Why Great Leaders Embrace Broad Thinking — and How It Transforms Organizations
What leaders think they know can cause narrowed thinking, limiting the ability to solve complex problems.
Reddit Is Profitable for the First Time in Nearly Two Decades
Reddit hit an all-time high in its number of daily users, too.
Thousands of Oasis Reunion Tour Tix Get Nixed — Instead of Fighting Each Other, the Gallagher Brothers Go to War With Resellers
Oasis is reportedly canceling thousands of tickets that were listed on the secondary market.
How Extreme Customer Service Creates Loyal Customers and Sparks Business Domination
How to create customer loyalty and use extreme customer service as a competitive force to dominate your market: free training you can use now.
This Five-Course Startup and Development Bundle Is Only $25
Self-paced courses for your journey to success.
Americans Say the Week After Daylight Saving Time Is Their Most Unproductive at Work – Here’s Why
In a recent survey, 43% of employed respondents say the week after daylight saving time ends is their most unproductive at work — with 31% admitting they make more mistakes than is typical.
The Download: coping in a time of arrhythmia, and DNA data storage
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The arrhythmia of our current age Arrhythmia means the heart beats, but not in proper time—a critical rhythm of life suddenly going rogue and unpredictable. It’s frightening to experience, but what if it’s…